Thank you for selecting Sanctuary on Camelback for your stay. We pride ourselves on a commitment to personalized customer service and train our staff to achieve this. Your input regarding our performance during your stay is an important tool in supporting this commitment. Thank You! The Sanctuary Staff FIRST IMPRESSIONS Was your reservation handled courteously and correctly? Yes No Comments: Was it made through: Sanctuary Travel Agent Central Reservations Internet Other Comments: Was your greeting at the Bell Desk/Valet courteous and welcoming? Yes No Comments: Was your Registration/Departure handled efficiently and courteously? Yes No Comments: Were your accommodations satisfactory? Yes No   Room No. Comments: How may we improve our room accommodations? How did you find our grounds and landscaping? OUR SERVICE Guest Services/Front Office: Exceeded Expectations Met Expectations Needs Improvement Bell Staff: Exceeded Expectations Met Expectations Needs Improvement Concierge: Exceeded Expectations Met Expectations Needs Improvement elements Exceeded Expectations Met Expectations Needs Improvement jade bar: Exceeded Expectations Met Expectations Needs Improvement In-Room Dining: Exceeded Expectations Met Expectations Needs Improvement Pool Service: Exceeded Expectations Met Expectations Needs Improvement Pool Food: Exceeded Expectations Met Expectations Needs Improvement Catering and Meeting Facilities: Exceeded Expectations Met Expectations Needs Improvement Were you attending a meeting? Yes No Meeting Name: Spa: Exceeded Expectations Met Expectations Needs Improvement Tennis: Exceeded Expectations Met Expectations Needs Improvement Housekeeping: Exceeded Expectations Met Expectations Needs Improvement OUR STAFF We welcome comments on the performance of individual employees or on overall departments. Who was the employee who cared enough and performed their job well? SUMMING UP What did you like best about Sanctuary? How can we improve your future stay? Would you stay with us again? Yes No GUEST INFORMATION Name: Room Number: Address: City: State: Zip: Date of Stay: E-mail: ADDITIONAL COMMENTS Would you like to send a friend information about Sanctuary? Name: Address: E-mail: